Shopping With
Confidence

We bring Luna Iva directly to you through Costco roadshows held at locations nationwide. It's the perfect way to see and try on our pieces before you buy — no shipping required.

• Find us at Costco roadshow events across the country
• Browse the full collection and try on pieces in person
• Take your jewelry home with you the same day
• Our team is on-site to help you find the perfect piece

We're working on bringing the Luna Iva shopping experience online. When our online store launches, here's what you can expect:

• Standard shipping within 5–7 business days
• All orders carefully packaged in our signature Luna Iva gift box
• Tracking number provided via email once your order ships
• Free shipping on orders over a qualifying amount

Jewelry purchased at a Costco roadshow is covered by Costco's own return policy. Returns and exchanges are handled directly through Costco — simple and hassle-free.

• Bring the item back to any Costco membership desk
• Costco handles the full return or exchange process
• Subject to Costco's standard return policy
• No need to contact Luna Iva separately

When our online store launches, all website purchases will come with a 30-day return window.

• Return or exchange within 30 days of delivery
• Items must be in original, unworn condition
• Refunds issued to the original payment method

Have a question about a recent purchase, an upcoming roadshow, or anything else? We'd love to hear from you. Our team is always happy to help.

• Reach out to us via email or through our website
• We typically respond within one business day
• For urgent matters, speak with our team at any roadshow event